Enterprise

Quick Guide to Car Rentals

  •  Book your car early to save money and ensure you get your preferred ride.
  •  Seasons can be wildly different in New Zealand. Consider what vehicle is best for the season and your itinerary, such as extra room for beach supplies or a roof rack for your skis.
  •  Mountain paths to famous ski fields like Cardrona can be very steep, with plenty of snow on the path. Consider booking a 4WD or SUV for a safer journey.
  •  Make sure your driver’s licence and credit card are valid. International tourists will also need a valid passport.
  •  Many of our locations have after hours drop-off, so you don’t have to stress about late fees if you’ve just missed closing hours.
  •  Some areas may have poor reception. Try to download maps or other crucial information before you begin driving for the day.
  •  The weather can change your path at any time. Be sure to look up your path ahead whenever you can, or check the NZTA Journey Planner for road closures.
  •  You can take our rentals on the Cook Straight ferry with no ferry surcharge.
  •  Consider which services or extras you will need, such as additional drivers, baby seats and snow chains.
  •  We include basic insurance and 24/7 roadside assistance with each of our rentals. So you can rest easy knowing you are cared for, no matter where you go.

Car Rental Frequently Asked Questions (FAQ)

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Aliquet nec, vulputate eget, arcu. In enim justo, rhoncus ut, imperdiet a, venenatis vitae, justo. Nullam dictum felis eu pede mollis pretium. Integer tincidunt. Cras dapibus. Vivamus elementum semper nisi. Aenean vulputate eleifend tellus.

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CAR RENTAL FREQUENTLY ASKED QUESTIONS (FAQS)

Have a question about renting a car with us? Find the answers to our most frequently asked questions below.

General Car Rental Questions

What are your renter requirements for renting a car in New Zealand?
What forms of payment are accepted for renting a car?
Can I pay for the rental of a car for another individual?
Do I need a deposit to rent a vehicle in New Zealand?
What are your driver license requirements for renting in New Zealand?
What are your age requirements for renting in New Zealand?
Can I add an additional driver to my rental?
How do I change or cancel my reservation?
What if my flight is delayed (for airport locations in New Zealand)?
Can I return my rental vehicle if the Enterprise location is closed?
I would like to keep my rental vehicle for a few days longer, is that possible?
I want to return my car early, will I get a refund?
Will there be an additional charge if I am late returning the rental vehicle?
How long will my booking be held for if I am running late?
What is the minimum amount of time I can rent a vehicle for? 
Do I need to refuel the vehicle before returning? Can I pre-pay for fuel?

Kilometre Allowance and Authorized Driving Areas

What is the kilometre allowance for Enterprise vehicle rentals?
Can I take a vehicle one way?
Can I take an Enterprise vehicle anywhere in New Zealand?

Vehicles, Equipment and Protection Products

Can I guarantee the make and model of the car I hire?
Does Enterprise Rent-A-Car offer additional equipment such as child safety seats or GPS?
Can I reduce my damage liability for a rental car in New Zealand?

Fees, Fines and Tolls

What is a vehicle registration recovery fee (RRF) and premium location fee (PLF)?
What happens if I drive on a toll road?
What happens if I get a traffic infringement?

Customer Service

What should I do if I leave something in the vehicle?
What should I do if I have an accident?
What if I breakdown or need roadside assistance?